Major Platforms Disinformation Fight Under Scrutiny in new CoP Monitor Report

The biggest platforms claim they take the fight against disinformation seriously, however, the evidence they provide for this claim is lacking. That’s according to the CoP Monitor, a new report led by EDMO Ireland Policy Lead Dr Kirsty Park. 

The project was coordinated by the Ireland and GADMO hubs and features contributions from the ADMO and BELUX hubs and two external universities. The report is based on an international collaboration of 9 academics who conducted a systematic analysis of all information provided by Google, Meta, Microsoft, TikTok and X (formerly Twitter), in the first self-reports submitted under the Strengthened Code of Practice on Disinformation. 

The report finds that 55% of qualitative information requests across the Signatories were either missing or incomplete due to irrelevant or unclear answers. That figure jumps to 64% for quantitative information requests where Signatories often did not provide precise data or no data at all. 

Only the ‘Political Advertising’ section of the Code scored a grade of ‘adequate’ within the report while Commitments relating to ‘Empowering Researchers’ and ‘Empowering the Fact-checking Community’ were rated particularly poorly. 

Lead author, Dr Kirsty Park states, “The Code is really all about transparency. It’s easy for platforms to say that they take these issues seriously, but what the Code asks them to do is to show us evidence that this is true. While these reports show great progress and we can see platforms are taking action, there are still many instances where requested data is missing or answers are irrelevant, and that simply isn’t acceptable when you are talking about some of the biggest companies in the world. They have the resources and a societal responsibility to do better, as well as new legal obligations under the Digital Services Act.”

Co-author, Stephan Mündges from the German-Austrian Digita Media Observatory adds, “Recent developments as well as our findings put into question Big Tech’s commitment to the fight against disinformation. It’s important that the Code is implemented properly across the EU and that the companies open their platforms for independent research.”

The Code, which was redeveloped in 2022, contains 44 Commitments covering topics such as demonetising disinformation in online advertising, labelling political advertising, combatting deepfakes or AI manipulated content and empowering users, researchers and fact-checkers. Signatories to the Code select which Commitments they agree to meet and every 6-months they must provide detailed information to meet Key Performance Indicators which prove that they are meeting their obligations. 

X, formerly known as Twitter, withdrew from the Code this year, provoking a strong reaction from the European Commission with Internal Market Commissioner Thierry Breton warning that “You can run but you can’t hide”.  However, the CoP Monitor report shows that X was already showing signs of non-cooperation within their reporting under the Code, scoring a ‘Poor’ grade in all sections and leaving most of their report blank. 

Fighting disinformation has become a legal obligation for the companies cited in the report since August 25thdue to the implementation of the Digital Services Act. While participation in the Code is not mandatory, it is an ideal method for platforms to show they are complying with their responsibility to mitigate the risks of disinformation on their services and a refusal to participate or poor quality participation may be taken as evidence of non-compliance and subject to fines. 

The report also highlights the need for a strong monitoring framework to ensure that platforms are providing all the requested information as well as investigatory work to verify whether the provided information is true. Ensuring effective monitoring of the Code is one of the priorities covered in the Government’s development of the National Counter Disinformation Strategy. Ireland’s media regulator, the Broadcasting Authority of Ireland, recently replaced by Coimisiún na Meán, previously commissioned FuJo to produce a series of three reports monitoring the Code. 

You can read the full CoP Monitor Report here